The clauses of the terms of sale and reservation of the WEBSITES: https://nexespilates.com, https://nexespilatesfranquicia.com, managed by NEXES MES QUE PILATES, SL, with CIF: B-67114686, hereinafter referred to as NEXES. Registered in the Commercial Registry of BARCELONA, Volume: 46182, Folio: 64, Section: 8, Sheet: B-512168, with address: LA VOLTA, 3, 1º, ZIP: 08150, City: PARETS DEL VALLÈS, Province: BARCELONA, regulate the online marketing, sale, and reservations of our services and products. By accepting these terms, the client agrees to the conditions of purchase and reservation outlined on these websites. Due to the content and purpose of the WEBSITE, individuals seeking information must fill out the contact form. Those wishing to purchase products, services, franchises, or reservations offered on these websites must register through the USER/CLIENT form. Registration is completed by filling out the REGISTRATION FORM. The data provided will be incorporated into an automated file protected in compliance with RGPD-UE-2016/679, LOPD-3/2018 (Digital Rights Guarantee), Directive 2009/136/CE, LSSI-34/2002, Directive 2011/83/EU, and Law 3/2014 of March 27, which amends the General Consumer and User Protection Law, approved by Royal Decree 1/2007, with the amendment of 06/29/2023. Consent of the data subject: To process your personal data, your consent is required under RGPD-UE-2016/679 and according to Articles 5, 6, 7, and 13, as per LOPDGDD-3/2018, Title II, and Law 1/2019 on Trade Secrets. You are informed that the data controller is NEXES, which will process the information lawfully, fairly, and transparently in relation to the data subject, with specific, explicit, and legitimate purposes. The data will be handled to ensure adequate security through the application of appropriate technical and organizational measures. Data processed: Personal and administrative data. Purpose: To manage sales and services. Data will only be shared if legally required, and you have the right to file a complaint with the relevant supervisory authority. In the event of a personal data security breach, as per Article 33 of RGPD, the data controller will notify the relevant supervisory authority without undue delay and, if possible, within 72 hours of becoming aware of it. By registering on this website, https://www.kickboxingterrassa.com, you provide your personal or legal data for the management of the services offered on this website. By accepting the reservation conditions through a Check Box or Button, in the registration form, you agree to the website’s terms and conditions. Consent for minors: Article 6, paragraph f, of RGPD-UE-2016/679 and LOPD-3/2018 (Digital Rights Guarantee) stipulates that minors under 16 years of age cannot provide consent for an online business to collect their personal data. Their legal representatives (parents or guardians) must do so on their behalf, unless the minor is at least 16 years old, in which case their consent is valid.

1. INFORMATION ABOUT THE WEBSITE CONTENT:

The WEBSITE: https://nexespilates.com, https://nexespilatesfranquicia.com, managed by NEXES, offers a wide range of products such as high-quality Pilates equipment and accessories for professional centers or home use, featuring high-performance materials with elegant design. Through this website, you can sign up for and reserve classes at the NEXES center most convenient for your location. You can also register in the “Work with us” section to apply for employment as a professional or to train as a Pilates instructor. NEXES provides professional training for aspiring Pilates instructors or advanced instruction in various Pilates modalities. To obtain a NEXES franchise: Through the website https://nexespilatesfranquicia.com, you can request information to acquire a NEXES franchise. You must register by filling out the required form and providing the requested information.

2. PRODUCT PRICES AND SHIPPING:

The prices listed on the WEBSITE: https://nexespilates.com include VAT for all products. Shipping costs will depend on weight, volume, and distance and will be reflected at the time of order confirmation in the “SALE” section.

3. ORDER OR RESERVATION CONFIRMATION:

Once the order or reservation is confirmed—by accepting the terms of sale and reservation, terms of website use, and confirming the purchase process in the “SALE” section—the website administrator, https://nexespilates.com,https://nexespilatesfranquicia.com, will send an email to the USER/CLIENT, confirming the details of the order and the products purchased or reserved.

4. PAYMENT METHODS:

The USER/CLIENT will pay in euros € at the time of confirming the reservation, registration, or purchase of the products. The USER/CLIENT must make the payment via the accepted payment methods: DEBIT CARD, VISA, MASTERCARD, PAYPAL, and others. The USER/CLIENT must notify the website administrator of any unauthorized or fraudulent charges through the provided email: info@nexespilates.com, or by phone: +34 619 330 778, as soon as possible to enable the appropriate actions to be taken. 4.1. WEBSITE SECURITY MEASURES: The WEBSITES: https://nexespilates.com,https://nexespilatesfranquicia.com, comply with the mandatory PCI-DSS (Payment Card Industry Data Security Standard) for all websites that store, manage, and process sensitive financial information such as credit card data. The WEBSITES implement the highest commercially available security measures. The secure server establishes an encrypted connection using 128-bit or 256-bit algorithms. By using the SSL (Secure Socket Layer) protocol, secure communications between the client and the website administrator are ensured.

5. ORDER DELIVERY TIMEFRAMES AND LOCATIONS:

NEXES ships orders via the most suitable courier or transportation services for each destination. Delivery times are specified during order confirmation, with the usual timeframe being approximately 7 business days if the product is in stock. Delivery delays are not grounds for penalties. Delays may occur due to logistical reasons or force majeure. If a delay occurs because of stock issues, the website administrator will inform the USER/CLIENT as soon as possible. The website administrator is not responsible for delivery errors caused by incorrect or incomplete addresses provided by the USER/CLIENT during the order registration process. Each delivery is considered completed once the order is made available to the USER/CLIENT. This is verified through the courier or transportation company’s tracking system. Delays will not be attributed to the website administrator if the product has been made available to the USER/CLIENT but could not be delivered due to their fault. ORDER TRACKING: When the order leaves our facility, the USER/CLIENT will receive a notification or email with the shipment ID, indicating that the order is in transit with the selected courier or transportation service. 5.1. UNDELIVERED ORDERS AND PRODUCT LOSS: If the USER/CLIENT is not present at the time of delivery, the courier will leave a delivery slip with instructions on how to collect the order. If 7 business days have passed since the order was dispatched and no delivery arrangements have been made, the USER/CLIENT must contact the website administrator to report the issue. Failure to do so within the courier’s designated timeframe will result in the order being returned, and the USER/CLIENT will bear the costs of return shipping and associated handling fees. If the delivery failure is due to the order being lost, NEXES will initiate an investigation, which may delay the delivery. The issue will be resolved in collaboration with the USER/CLIENT. 5.2. DELIVERY INSPECTION: The USER/CLIENT must inspect the order upon delivery to ensure its condition. If the product shows signs of tampering or damage, the USER/CLIENT must notify the website administrator immediately via phone: +34 619 330 778, or email: info@nexespilates.com.

6. PRODUCT RETURNS AND WITHDRAWAL:

The terms outlined in these sales and reservation clauses act as proof of purchase or reservation between the website administrator and the client. Under Royal Legislative Decree 1/2007 and Law 3/2014, customers have the right to return products within 14 calendar days from receipt, provided the product is returned in the original condition to the premises of NEXES. 6.1. SERVICE WITHDRAWAL: Withdrawal rights are not applicable in the following cases under Article 103 of Law 3/2014:

1. When services have been fully executed with prior explicit consent from the consumer and acknowledgment that withdrawal rights are forfeited once the contract is executed.

Reservations made in advance and benefiting from discounts for monthly, quarterly, semi-annual, or annual payments are non-refundable due to the following reasons: 1. Staff availability for pre-booked reservations. 2. Business and administrative logistics. 3. Always being available to the client. 6.2. PRODUCT RETURNS: The website administrator will accept returns that meet the following criteria:

1. The product must be in its original condition, packaging, and labeling.
2. Returns must use the original packaging for shipping. If unavailable, an equivalent protective package should be used.
3. A copy of the delivery slip or invoice must be included, explaining the reason for the return.

If the return is due to an error by the website administrator (e.g., incorrect or incomplete product), the return costs will be covered. Otherwise, the USER/CLIENT will bear the return costs. 7. REFUNDS: If the client opts for a refund, it will be processed using the same payment method as the purchase. The refund period will depend on the payment system and issuing bank, in compliance with Article 107.1 and 108 of Law 3/2014.

8. APPLICABLE LAW AND ARBITRATION:

The terms and conditions of sale and use are governed by Spanish law. Any disputes arising will be resolved under the jurisdiction of the courts of MOLLET DEL VALLÉS, within the judicial district of PARETS DEL VALLÈS, unless otherwise stipulated by law. 8.1. ONLINE DISPUTE RESOLUTION: In compliance with Law 7/2017, Article 40.5, and EU Directive 2013/11, consumers may resolve disputes online through the following platform: Online Dispute Resolution Platform (click here).

9. PRIVACY POLICY:

NEXES informs users of their right to access, rectify, oppose, delete, limit, and request portability of their personal data. These rights can be exercised by sending written notice to the website administrator, along with a copy of valid identification, via email to: info@nexespilates.com. Responses to such requests will be made within one month as stipulated in Article 12.3 of GDPR-UE-2016/679. Complaints may be filed with relevant authorities like the AEPD, ACPD, or AVPD. These clauses are created by GRUP QUALIA, certified in digital format for website display. Updated: 25/04/2024